Richmond Heating & Air Privacy Statement
Richmond Heating & Air is committed to protecting the privacy of your information. This Privacy Statement outlines Richmond Heating & Air‘s information practices.
This Privacy Statement applies to the information practices of websites or web content that links to this Privacy Statement (“Covered Websites”). YOU UNDERSTAND AND AGREE THAT (I) YOU ARE A VISITOR (AS DEFINED BELOW) OF A COVERED WEBSITE, AND (II) THE TERMS OF THIS PRIVACY STATEMENT APPLIES TO YOU, AND TO ANY INFORMATION YOU PROVIDE TO Richmond Heating & Air OR THAT IS COLLECTED BY Richmond Heating & Air AS A RESULT OF YOUR VISIT OR USE OF THE COVERED WEBSITES.
The Covered Websites may contain links to third party websites. Richmond Heating & Air is not responsible for the information practices or the content of such third party websites. Richmond Heating & Air encourages you to review the privacy statements of other websites to understand their information practices.
Personal Information Collected
Richmond Heating & Air collects personal or other information (“Information”) from visitors to Covered Websites (“Visitors” or “you”) in a variety of ways:
Direct Communication. Visitors may provide personal information directly to Richmond Heating & Air by email, phone, mail, posts or comments on Covered Websites, or other available means.
Technical Means. Richmond Heating & Air may collect information arising from a Visitor’s visit and use of Covered Websites through commonly used information-gathering tools, such as cookies and web beacons. Collected information may include standard information from a web browser (such as browser type and browser language), date and time of visit, actions taken on the Covered Websites (such as the web pages viewed and the links clicked), name of the Visitor’s Internet service provider, Internet Protocol (“IP”) address, the uniform resource locator (“URLs”) of the web sites and pages you visit (before, during and after your visit to the Site), information about the computer hardware and software you use and other information that may be available.
Cookies may be placed and used on a Visitor’s computer to recognize the Visitor on return visits and enable Richmond Heating & Air to enhance the browsing experience, enable account functionality, as well as to collect additional information. Visitors may adjust browser settings or use other means to prevent cookies from being placed on the Visitor’s computer, but doing so may result in reduced functionality and a less personalized browsing experience.
Richmond Heating & Air uses web beacons alone or in conjunction with cookies and other collected Information to compile information about Visitors’ usage of the Covered Websites and interaction with e-mail from Richmond Heating & Air. Web beacons are clear electronic images that can recognize certain types of information on a Visitor’s computer, such as cookies, when you viewed a particular website tied to the web beacon, and a description of a website tied to the web beacon. For example, Richmond Heating & Air may place web beacons in marketing e-mails that notify Richmond Heating & Air when you click on a link in the e-mail. Richmond Heating & Air uses web beacons to operate and improve Richmond Heating & Air’s websites, e-mail communications, promotions and advertising, and other products or services.
Richmond Heating & Air may collect your Internet Protocol (“IP”) addresses for purposes that including tracking and monitoring the regions from which Visitors navigate the Covered Websites.
From time-to-time, Richmond Heating & Air may engage third parties to track and analyze non-personally identifiable usage and volume statistical information from Visitors of Covered Websites or to track the performance of advertisements. The information provided to such third parties does not include personal information, but this information may be re-associated with personal information after Richmond Heating & Air receives it.
Use of Information Collected
Regardless of how Information is collected, Richmond Heating & Air may use Information for any purposes related to its business, including performing services or providing goods to Visitors and other customers, serving advertising, engaging in promotions or contests, contact via direct mail or email (including sending advertisements), and other purposes related to the offering and promotion of Richmond Heating & Air products and services. Notwithstanding the above, Richmond Heating & Air uses credit card information solely for the purposes of collecting payments or as otherwise explicitly disclosed at the time of collection.
Publically Available Comments and Testimonials; Referrals
Richmond Heating & Air may provide means by which Visitors may publicly post comments or testimonials, including on bulletin boards, forums, blogs, or comment sections on Covered Websites. Such information shall be considered Information collected under this Privacy Statement. Any such information (personally identifiable or otherwise) that you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Richmond Heating & Air is not responsible for any information you choose to submit in these forums.
Visitors may elect to use Richmond Heating & Air’s referral service to inform their contacts about the Covered Websites or other Richmond Heating & Air promotional content. When using the referral service, a Visitor provides a contact’s name, e-mail address and other requested information which will be used to send an invite to view the Covered Websites or other promotional content, or otherwise for uses disclosed by the referral service.
Sharing of Information Collected
Richmond Heating & Air will not share Information that personally identifies the Visitor with unrelated third parties, except for using a third-party intermediary to manage credit card processing or if a Visitor otherwise provides prior consent. In the case of credit card processing, third party intermediaries will not be permitted to store, retain, or use credit card information except for the sole purpose of credit card processing on Richmond Heating & Air’s behalf.
Richmond Heating & Air may share Information with its service providers/contractors, affiliates and agents for purposes of conducting its business and promoting its products and services. Richmond Heating & Air may also share non-personally identifiable information with third parties, including for purposes of operating and improving its web offerings.
Notwithstanding the above, Richmond Heating & Air reserves the right to disclose any Information if required by law or if Richmond Heating & Air reasonably believes that disclosure is necessary to protect Richmond Heating & Air’s rights or to comply with a judicial proceeding, court order, or legal process.
Richmond Heating & Air generally allows recipients of advertisement-related email to manage receipt of marketing and non-transactional communications by providing an “unsubscribe” link located on the bottom of marketing emails. Additionally, you may send a request specifying your communications preferences to provide email.
Changes to this Privacy Statement
Richmond Heating & Air reserves the right to change this Privacy Statement. Richmond Heating & Air will provide notification of the material changes to this Privacy Statement through the Covered Websites.
DATE OF LAST MODIFICATION: March 2019